Verify, then Trust, with CrewID™

CDCCheck™ FAQ Page - CrewID™

CDCCheck™ Requirements, Registration and FAQs

Effective 12:01 AM Eastern Time on Tuesday, January 26, 2021, the Centers for
Disease Control and Prevention (CDC) requires all air passengers arriving to the US from a foreign country:

Get COVID-tested no more than 3 days before their flight departs

Present the negative result or documentation of having recovered from COVID-19 to the aircraft operator, before boarding the flight.

Air passengers must confirm that the information they present is true in the form of an attestation.

Ready To Get Started?

I am a

NATACS client

I am a

CrewID™ client

I need

access to CDCCheck™

(powered by CrewID™)

Frequently Asked Questions (FAQs)

Does the CDC Order apply to all flights or just commercial flights?

The  CDC Order applies to all flights, including private flights and general aviation aircraft (charter flights). Passengers traveling by air into the US are required to have proof of testing regardless of flight type.

What is CDCCheck™?

CDCCheck™ is a web-based touchless and digitized solution to comply with CDC’s passenger attestation, documentation and record-keeping requirements.

Who can access CDCCheck™?

CDCCheck™ is available via the Company Administrator Menu on the Platform.

What information is needed for CDCCheck™?

The System is very simple and intuitive. Basic Passenger and Flight Information must be provided to meet CDC’s documentation and confirmation requirements.

Will the Passenger and Flight Information be used for other purposes?

No. Information provided for CDCCheck™ will be used only to meet CDC’s documentation, attestation and record-keeping requirements. Click to read CDCCheck™ Privacy Notice.

What is an attestation?

An attestation is a statement, writing, entry, or other representation under 18 U.S.C. § 1001 that confirms that the information provided is true. CDCCheck™ presents the CDC attestation via a secured online form, for the Passenger to digitally sign.

How can the Passenger provide proof of the negative COVID-19 result or other required CDC documentation?

The Passenger can upload the required documentation(s) at any time, prior to embarkation.

How long will the documents be stored by CDCCheck™?

The documents will be maintained for the length of time required by the Order, which is 2 Years.

What is the cost CDCCheck™?

Cost is USD$150 per flight.

How is payment made to CDCCheck™?

Secured payment is submitted online by the Aircraft Operator Admin.

Does the Passenger have to present the negative result or other documentation again prior to embarkation?

If the Passenger uploaded the negative result or other documentation, the crewmember that verifies the Passenger’s identification can check directly via CDCCheck™ for the negative result or other documentation. If this information was not previously uploaded, it can be uploaded prior to embarkation.

What is the responsibility of the Aircraft Operator on CDCCheck™?

The Aircraft Operator is responsible for initiating the service, creating the flight, entering the initial and basic passenger data. The Aircraft Operator is also responsible for providing the proof of attestation, documentation and record-keeping compliance. This process is simplified through CDCCheck™.

Who can access CDCCheck™?

CDCCheck™ is available via the Company Administrator Menu on the Platform.

Who communicates with the Passenger?

The Aircraft Operator is responsible to communicate directly with the Passenger.

Can the Aircraft Operator access the information provided by the Passenger?

The Aircraft Operator can access the Passenger information at any time to determine if the Passenger meets the CDC requirements or to provide to the CDC authorities to demonstrate compliance.

What is the responsibility of the Passenger?

On CDCCheck™, the Passenger is responsible for provide current and accurate information, complete the attestation and upload the documents required by the Order.

How does the Passenger complete the attestation?

Either the Aircraft Operator will provide CDCCheck™ access information to the Passenger or CDCCheck™ can email access information directly to the Passenger.

Can the Passenger correct errors after the information is submitted?

The Aircraft Operator can delete the Passenger information containing the error and provide the Passenger access to provide the correct information.

Can the Passenger access their submitted information?

The Aircraft Operator can provide the Passenger their submitted information that is stored on CDCCheck™.

What if there are discrepancies with the information presented by CDCCheck™ and the information presented by the Passenger?

The information presented by the Passenger at time of embarkation supersedes the information provided online. Because CDCCheck™ is used as the attestation and document repository to meet the CDC Order’s record-keeping requirements, it is the Flight Crewmembers and Aircraft Operator’s responsibility to ensure the CDCCheck™ information matches the information provided, in order for the Passenger to embark the flight.

Facilitating Passenger Compliance. Touchless. Digitized.

What is the responsibility of the Flight Crewmember?

On CDCCheck™, the Flight Crewmember is responsible for reviewing the Passenger information against the Passenger Identification presented by the Passenger, prior to embarkation.