FAQs regarding the CrewID® System

1. Who is eligible to enroll in the CrewID® Badging System?

Company’s are able to provide a CrewID® badge to anyone that the company determines needs the company credential.

2. As a private pilot who does not work for a company, can I order this badge?

No. All badge holders must be associated with a company.

3. How long does the vetting process take?

Typically, it takes approximately 72 hours for a company to be approved.

4. What does the company vetting process involve?

For NATACS clients, additional vetting is not required. If you are a new client, you must register your company and go through the vetting process. This process ensures your company’s identity and validity in accordance with appropriate authorities. This process also establishes a point person responsible within your organization.

5. Is there a limit to the number of employees being enrolled?

CrewID® can manage flight crews from one, to an unlimited number of credentials.

6. How many company administrators can I assign under our company account?

Please refer to the End User License Agreement (EULA). Two is recommended.

7. Can my employee pay for their own badge?

Yes, the employer can order/pay and then be reimbursed by the employee, typically through a payroll deduction.

8. Do deactivated badges need to be returned to CrewID®? This includes terminated and expired badge holders.

Yes, the CrewID® badge is property of CrewID®. All badges must be returned or attestation completed. Contact our customer service department for the required form. If the badge is not returned, that person will not be issued a badge under any company by CrewID® until satisfactory resolution of the prior badge.

8. Does CrewID® give me discounts at restaurants, hotels, etc. when traveling?

If the establishment currently participates in crew member benefits or discounts, this badge may qualify you to receive the benefits and/or discounts.




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